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News, product updates, tips & tricks and insights from the world of Canvs

How analyzing open-ended questions in product research adds critical flavor to the insights recipe
As the world around us continues to change, consumer expectations, preferences, and behaviors continue to adapt at an accelerated rate. It’s never been more important for brands to take a human-centered approach to their product development, understanding the problems their users experience every day, and how they experience their offerings or services.
April 5, 2022 | 5 min
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Updated Thematic Summarization, Expanded AI Story Assist™ “Co-Pilot” and New, “Set-it-and-forget-it” Data Sources Accelerate & Deepen Insights from Open-Ended Text & Social Media Canvs AI, the leading AI insights platform for text analysis, today announced breakthrough product updates to deepen…

Fulcrum Equity Partners leads $15 million fundraise to accelerate growth for leading AI insights platform For consumer brands, empathy—understanding how your customer feels and why they feel that way—is one of most critical sources of differentiation. In fact, Tillamook, the…

We listened to your feedback and are excited to announce that you can now customize Filters (formally known as Crosstabs) in the Canvs AI Platform! What are Filters and how do I use them? Filters are the closed-ended data points…

  • December 5, 2023
  • 2 min Read

Updated Thematic Summarization, Expanded AI Story Assist™ “Co-Pilot” and New, “Set-it-and-forget-it” Data Sources Accelerate & Deepen Insights from Open-Ended Text & Social Media Canvs AI, the leading AI insights platform for text analysis, today announced breakthrough product updates to deepen consumer empathy, unlock data-driven storytelling, and boost research productivity and happiness. Updates include breakthrough, automated… Continue reading Canvs AI Announces Text Analysis Platform Updates

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  • September 27, 2023
  • 4 min Read

Fulcrum Equity Partners leads $15 million fundraise to accelerate growth for leading AI insights platform For consumer brands, empathy—understanding how your customer feels and why they feel that way—is one of most critical sources of differentiation. In fact, Tillamook, the modern dairy brand, has conducted a study showing that their most loyal customers are 85%… Continue reading Canvs AI Secures Funding to Operationalize Empathy for Insights & Experience Leaders

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  • September 18, 2023
  • 2 min Read

We listened to your feedback and are excited to announce that you can now customize Filters (formally known as Crosstabs) in the Canvs AI Platform! What are Filters and how do I use them? Filters are the closed-ended data points (“Age”, “Gender”, “NPS Group” etc) included in your upload. Filters filter your analysis so you… Continue reading Canvs AI Introduces Customized Filters

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  • July 31, 2023
  • 5 min Read

By 2025, an overwhelming 80% of customer feedback is expected to be unstructured, encompassing a wide range of sources such as consumer surveys, online reviews, and social media commentary. Given this shift, the question arises: How can businesses leverage this abundance of unstructured text to evolve into more customer-focused and empathetic organizations? The key lies… Continue reading Understanding the ROI of AI for Consumer Insights

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  • July 18, 2023
  • 2 min Read

AI Insights Platform Helps Tillamook Foster Deeper Consumer Empathy, Brand Loyalty and Customer Value Canvs AI, the leading AI insights platform for text analysis, today announced that Tillamook, the farmer-owned cooperative and leading national dairy brand, has adopted Canvs to bring AI capabilities into its Consumer and Market Insights team for analysis of unstructured consumer feedback. With… Continue reading Tillamook Selects Canvs AI for Analysis of Unstructured Consumer Feedback

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  • April 20, 2023
  • 3 min Read

Discover how to use text analytics to improve your customer experience. Learn the basics of text analytics, potential challenges and best practices for getting started.

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  • April 5, 2023
  • 2 min Read

Generative AI for Insights Gives Organizations Consumer Empathy Superpowers Canvs AI, the leading insights platform built for unstructured consumer feedback, today introduced AI Story Assist, a generative AI co-pilot for consumer insights and CX professionals. AI Story Assist boosts the efficiency of crafting insights from unstructured feedback by 10 to 20 times, instantly transforming open-ended… Continue reading Canvs Launches AI Story Assist™

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  • March 6, 2023
  • 8 min Read

Discover how to use text analytics to improve your customer experience. Learn the basics of text analytics, potential challenges and best practices for getting started.

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  • February 22, 2023
  • 7 min Read

“Unlock the hidden value of text in your consumer survey data with text analytics! Learn how to analyze open-ended questions and get more actionable results from your research projects.”

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