ABOUT

The Customer Insights Platform

Canvs enables insights and research teams transform how companies understand, measure, and act on the voice of their customers.

Our platform reads like a human and reasons like a machine.

It goes beyond keywords count to capture meaning, detect emotion, and surface themes that matter.

The result? A radically deeper understanding of how people feel, think, and behave, fueling insights as a core business strategy.

Purpose-Built For Your Needs

The future belongs to brands that understand people at an emotional level. That’s why we created Asa, your trusted AI partner for surfacing insight. Asa  connects the dots between what customers feel and what your business should do next.

Purpose-built for the reality of qualitative research, Asa is trained to handle the nuance, emotion, and context behind every open end.

A purpose-built platform designed for customer feedback.

Asa, your trusted strategic partner, trained to think like your insights team.

A proprietary emotional framework that uncovers what customers feel, not just what they say.

Built-in privacy and governance you can trust.

We Started with TV. Now We’re Shaping the Future of Customer Feedback.

Our roots are in media, measuring how people react emotionally to television content. But we quickly realized something bigger. The world is full of feedback, and organizations need a better way to make sense of it.

Today, Canvs powers insight across industries. From customer experience and product feedback to employee engagement and brand research. Wherever there’s customer feedback, Canvs can help make it count.

backed by science. built by humans.

Our technology is grounded in years of cognitive science, natural language processing, and deep learning.

It’s not just smart. It’s easy to use, incredibly fast, and designed with researchers and insight teams in mind.

We’ve built a customer insights platform that unlocks meaning from messy, unstructured data, from surveys, reviews, and call transcripts to open-ended responses and social comments. Through AI and cutting-edge language models, Canvs turns this qualitative chaos into structured insight, at scale, and in real time.

Because at the end of the day, we’re not just a tech company. We’re a partner in your journey to better understand your people.

The People Behind the Platform

Jared Feldman
Founder
Sam K. Hui
Co-Founder & Advisor
George Kontos
Chief Technology Officer
Laura Kegley
Chief Revenue Officer
Praveen Nair
VP Product
Lindsay Lacy
VP Finance

Join Us

Canvs is a growing team of curious thinkers, builders, and doers redefining how companies move from insight to impact. 

Ready to Transform Customer Feedback Into Growth?

Schedule a meeting to see how leading teams are turning customer feedback into confident, data-driven results.