Insight & Research

Turn Customer Feedback Into Insights That Shape Strategy & Accelerate Impact

Quickly uncover what customers really think so you can guide strategy, validate decisions, and drive measurable business outcomes from customer feedback.

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The customer insights platform trusted by the leading global brands

Why Insights & Research Teams Choose Canvs

Clarity From Any Source

Consolidate and analyze all your customer feedback from surveys, social media, interviews, reviews, and more in one platform for a complete view of what your customers are saying.

From Raw Text to Ready Insight in Minutes

Skip the manual coding and tagging, and analyze NPS, CSAT, and VoC data in minutes, delivering structured, reliable insights.

Make Confident, Proactive Recommendations

Quickly surface patterns, emerging issues, uncover early signals and move from reactive reporting to strategic, data-backed action.

Accelerate Time-to-Insight Without Sacrificing Depth

Instant Insight from Any Feedback Source

No matter where the customer speaks, Canvs helps you hear them clearly and act quickly.

Automatically structure and analyze unstructured text at scale.

Extract emotion, behavior, and themes from interviews, surveys, and social media.

Build a complete picture across fragmented datasets.

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Eliminate Silos and Build Alignment.

Stop chasing data across tools and create one home for your qualitative insights.

Seamless integrations with tools like Qualtrics, Frost, and Meta.

Centralize feedback and analysis in one trusted platform.

Empower teams with consistent, powerful, and accessible insights.

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Scale Your Team's Impact

With fewer resources and rising expectations, speed and focus are critical. Canvs helps you do more with what you have.

Eliminate manual work and reduce interpretation bias.

Focus on storytelling, not tagging or sorting.

Deliver deep, defensible insights without growing headcount.

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Insights You Can Stand Behind

Your insights need to influence decisions and hold up under pressure. Canvs gives you the credibility and clarity to lead.

Quantify open-ended feedback to support business growth and innovation.

Identify customer risks and opportunities early.

Deliver insights that align with business priorities even as they shift.

Answer stakeholder questions with precision and speed.

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"We were afraid of open ends... And now we're able to put open ends across the board on all of our surveys and research."

Atif Ashraf
Senior Market Researcher

Customer testimonials

Real stories from teams turning customer feedback into business impact.

4.3 Stars on G2
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"It’s the first time I’ve been able to, with the touch of a button, start to quantify themes and thematic insights from qualitative and open-ended text in such an easy and digestible format."
Chad Holleman
Disney
"Canvs AI has helped us with speed, accuracy, and ultimately that deeper empathy that we’re really seeking as a team and as a brand."
Olivia Zabrodsky
Tillamook
"Canvs provides our ‘why’ behind the score better than other text analytic tools in the industry."
Logan Fern
PODS
"Once we brought in Canvs, which was a godsend, we were able to do the work that had taken us days in minutes."
Jessica Bates
National Geographic
"Canvs AI is a very sophisticated tool that allows us to ask questions, bring insights into meetings, and lead conversations to understand opportunities and challenges."
Alicia Alonzo
Wellstar Health System
"Canvs AI helps you quickly identify things that you want to explore further. It gives you a better sense of the patterns in discussion and in open-ended responses, allowing you to really do more with your time."
Mike Irwin
Flynn Wright

Compliant By Design. Trusted by Enterprises.

Ready to Transform Customer Feedback Into Growth?

Schedule a meeting to see how leading teams are turning customer feedback into confident, data-driven results. 

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